Terms of service

Terms of Service – Regina by Regent Shoes

Effective Date: 25-11-2025

Welcome to Regina by Regent Shoes. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Use of Website

  • You agree to use our website for lawful purposes only.

  • You must not use the website to post, transmit, or distribute any unlawful, harmful, or offensive content.

  • Unauthorized use of our website may give rise to a claim for damages or be a criminal offense.

2. Account Registration

  • Some features of the website may require creating an account.

  • You must provide accurate and complete information when registering.

  • You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

3. Product Information

  • We make every effort to ensure that product descriptions, images, and prices are accurate.

  • However, we do not guarantee that the descriptions or other content on the site are complete, reliable, or error-free.

  • Colors may vary slightly due to screen displays.

4. Orders and Payments

  • By placing an order, you agree to provide accurate billing and shipping information.

  • Payment must be made in full through the available payment methods.

  • We reserve the right to refuse or cancel any order at our discretion.

5. Shipping and Delivery

  • Delivery times are estimates and may vary depending on location and availability.

  • Regina by Regent Shoes is not responsible for delays caused by third-party shipping services.

6. Return & Exchange

  • We offer a 30-day exchange policy for eligible products.

  • Products must be unused, in original packaging, and with all tags intact.

  • Custom or personalized products are not eligible for exchange.

  • For more details, please refer to our Return & Exchange Policy.

7. Intellectual Property

  • All content on this website, including logos, images, text, and design, is the property of Regina by Regent Shoes and is protected by copyright and trademark laws.

  • You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

  • Regina by Regent Shoes is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products purchased.

  • We do not guarantee that the website will be free from errors, viruses, or interruptions.

9. Governing Law

  • These terms are governed by the laws of Pakistan, and any disputes will be resolved in the competent courts of Pakistan.

10. Contact Us

For questions regarding these Terms of Service, please contact us:

Email: info@regentshoes.com
Phone: +92 334 7755266
Address: Madina Heights moulana shoukat Ali road Lahore.